Website Terms of Use

Last updated 1 July 2025

1 Introduction

Welcome to www.mph.net.au (the Site). The Site is operated by Mornington Peninsula Health ABN 20 790 477 004(“MPH”, “we”, “us”, “our”). By accessing or using the Site you agree to be bound by these Terms & Conditions (Terms). If you do not accept the Terms, please refrain from using the Site.

2 Definitions

• Content     – all text, graphics, logos, audio, video, software, downloads and other      material appearing on the Site. 
• Services     – all health, wellness, beauty and booking services offered by MPH or by independent practitioners operating from our premises. 
• User / you – any person who accesses or browses the Site, books Services,      purchases gift vouchers or otherwise interacts with MPH online or in-clinic. 

3 Changes to Terms

We may modify these Terms at any time. Updated versions will be posted on this page and are effective immediately. Your continued use of the Site constitutes acceptance of the revised Terms.

4 Use of the Site

1. You may browse the Site for personal, non-commercial purposes only. 
2. You must not: 

• copy, reproduce, republish, upload, post, transmit or distribute any Content without our written permission 
• use the Site for any unlawful purpose or in a way that infringes the rights of others 
• introduce viruses, malware or other harmful code 

3.  We reserve the right to suspend or terminate access to the Site at any time      without notice. 

5 Bookings, Products & Payments

1. Online bookings are subject to availability and MPH’s clinic policies (including      cancellation and no-show fees). Full details are displayed on initial client forms, listed under Cancellation Policy on our website and also in the confirmation text or email. 
2. Prices are in Australian dollars and include GST unless stated otherwise. 
3. Payments are processed via secure third-party gateways. MPH does not store full credit-card details. Fresha (online booking system) is a third party with security, you'll be asked to confirm your appointment with your card details - this is displayed like 52XX XXXX XXXX XXXX on our system for full confidentiality and security. Payments are made in cash or via the eftpos machine at reception. If needed it can be taken over the phone or via bank transfer, if you want us to charge the card on your file, you'll be prompted with an access code for us to use and therefore grant payment to be accessed for treatment fees. 
4. Gift vouchers are valid for three (3) years from the date of issue unless      otherwise required by law. 

6 Medical & Wellness Disclaimer

Information on this Site – including articles, blog posts, social media platforms (including Instagram and Facebook) and service descriptions – is provided for general informational purposes only and is not a substitute for personalised medical advice, diagnosis or treatment. Always consult a qualified health professional before acting on any information or commencing a new treatment program.

7 Intellectual Property

1. All intellectual-property rights in the Site and its Content are owned by or      licensed to MPH. 
2. Except as permitted under the Copyright Act 1968 (Cth) or similar legislation, you must not reproduce, adapt, store or distribute any Content without our prior written consent. 

8 Privacy

Your use of the Site is also governed by our Privacy Policy, which sets out how we collect, use, disclose and store personal information. The Privacy Policy forms part of these Terms.

9 Third-Party Links

The Site may include links to external websites. MPH does not endorse, control or accept responsibility for any third-party content. Accessing linked sites is at your own risk.

10 Security

We use reasonable efforts to safeguard the Site and your data, but we do not guarantee that the Site will be error-free or completely secure. Transmission of information is at your own risk.

11 Limitation of Liability

To the maximum extent permitted by law:

• MPH excludes all warranties, representations or conditions not expressly      stated in these Terms 
• MPH is not liable for any indirect, incidental or consequential loss, loss of profit, data, goodwill or business interruption arising out of your use of (or inability to use) the Site or Services 
• Where liability cannot be excluded, it is limited to (at our option) re-supplying the relevant Services or refunding the amount you paid 

12 Indemnity

You agree to indemnify and hold harmless MPH, its directors, employees and contractors from and against any claims, damages, costs, liabilities and expenses arising from your breach of these Terms or your misuse of the Site.

13 Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision will be severed and the remaining provisions will remain in full force.

14 Jurisdiction

These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and any courts competent to hear appeals from those courts.

15 Contact Us

For questions about these Terms or our services, please contact:

Mornington Peninsula Health ABN: 20 790 477 004 5 Beach Street, Dromana VIC 3936 Phone: (03) 5982 3571 Email: info@samsarahealth.net.au 

© Mornington Peninsula Health 2025. All rights reserved.