Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Last updated: 1 July 2025
This Cancellation Policy applies to all appointments booked with Mornington Peninsula Health (ABN 20 790 477 004), for our affiliated services (Sisu Hair Creations, Sol Beauty, and Seaside Sauna please check with the individual providers/ otherwise it falls under the same policies as MPH).
All bookings and reminders are managed via our secure Fresha booking system. You can log in at any time to view or amend future appointments. Alternatively our reception team is available 9-5 Mondays - Fridays and 9-1 Saturdays.
We kindly ask for as much notice as possible if you need to reschedule or cancel your appointment. Our services often have waitlists, and late cancellations leave us unable to fill your spot.
Fees apply as follows:
- Unless your time slot can be filled.
These fees are processed using the payment method securely stored on file via our booking platform, or can be taken over the phone with our reception team, or at the time of your next session if the prior isn't available.
For clients who have purchased Laser Hair Removal packages, the following policy applies as cancellation terms:
This policy supports fairness for all clients and helps us maintain availability for high-demand services.
We understand that life happens. Our team will always attempt to fill your cancelled spot from our wait list.
Your understanding helps us keep our services running smoothly and our team employed.
If you experience a true emergency or exceptional circumstance, please contact our reception team as soon as possible. We are human, and we will always consider individual cases with compassion.
If you have questions or need assistance with your booking:
Phone: (03) 5982 3571
Email: info@samsarahealth.net.au
Address: 5 Beach Street, Dromana VIC 3936
Copyright © 2025 Mornington Peninsula Health - All Rights Reserved.
Location: 5 Beach Street, Dromana
Phone: 5982 3571
Email: info@samarahealth.net.au
Online Bookings: book your next appointment now